Job Detail

Wintel – Consultant - Black Pearl Consult

Date Posted: Jun 24, 2022

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Job Detail

Location:

Abu Dhabi , UAE
Company:

Black Pearl Consult
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

NA
Positions:

1
Experience:
Gender:

No Preference
Degree:

NA
Apply Before:

Dec 01, 2022

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Job Description

One of our clients, a global IT consulting firm is looking for a Wintel – Consultant to be based in Abu Dhabi. UAE experienced candidates are preferred.

Responsibilities

Maintains complex IT Infrastructure Services according to defined SLAs.
Single Point of contact for all escalated MI (Major Incidents) & Technical solutions.
Provide deliberate analysis and prompt Root Cause Analysis for all major issues.
Installing and configuration of windows servers in Physical and virtual.
Managing windows File, Print, DNS, DHCP and NAS file shares.
Applying operating system Updates, Patches, and Configuration changes.
Applies independently the knowledge from area of expertise in accordance with the business resolution.
Identifies potential risks in area of expertise and proposes respective solutions for risk mitigation.
Participating in the IT Out-of-Hours On-Call support rotation following the company’s incident response and escalation policy.
Maintaining the Uptime of critical services physical and virtual servers above 99.5% consistently.
Troubleshooting any reported problems such as performance issue, OS corruption, driver issues etc
Awareness Knowledge on Storage, Networking, Firewall and backup Applications/devices
Performance and/or network trace analysis for Servers
Strong Knowledge about user administration and File system management activities.
Handle L2 technical escalations
Must be ready to work on tickets, Nightshifts and Weekends based on the requirement.
Manage the vendor and follow the escalation matrix.
Proactive and clear communication skills
Quality and Process Knowledge
Show an understanding of Information Security best practices.
Participate in the IT Change Management process, where required.
Participating in projects and transitions of new services.

Requirements

Technical

12+ years of cross platform experience in designing, installing, configuring, and managing Enterprise Systems.
Must have a vast experience on the Wintel operations including day to day customer interactions and handling of issues.
Strong knowledge on any of the public cloud and 2 years’ experience is a must.
Must have a good experience on the project implementations / Participations including Project plan and driving it end to end.
Experience in Terminal servers (Admin mode), Windows Clustering,
Provide Tier 3 support for windows core system and collaborative with Active Directory, Messaging and Virtualization team .
Experience in OS Hardening, performance and OS tuning.
Responsible for essential systems in the company branches worldwide, ensuring that the Critical systems issues are resolved before user impact.
Solid understanding of processes and controls related to financial applications, networking, Infrastructure security, Storage systems and databases.
Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail-oriented attitude.
An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail-oriented attitude..
Basic knowledge on Storage and SAN switches.
Ability to acquire new skills & keep them updated
Working knowledge in Scripting and Automation.
Microsoft and other technical/industry certifications desirable.
Demonstrate excellent team and customer service skills

To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Facebook / Twitter / Instagram

Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com

Benefits

Skills Required

Job is expired

Company Overview

Black Pearl Consult

Longowal, UAE

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