Black & Grey HR is hiring for an exciting advance communications software company in the UAE.. Our client is looking to hire a Technical Sales Specialist who will be responsible to drive business by understanding the needs of the client and providing them with the right product choices.
- Actively and consistently seeks new customers within focus markets - Researches customers’ needs and resolves problems - Visits customers and potential customers to develop relationships, follow up on leads, set grower trials, close sales opportunities and provide technical information - Meets established sales budget (revenue, profit, expense) goals - Achieve key metrics (customer visits per weeks, prospect visits per week, trials conducted). - Gives technical support in person, by email and phone - Delivers sales presentations and closes sales in a professional manner - Makes product recommendations and presentations to growers, distributors, and industry organizations in order to educate and inform.
- Submits expense reports weekly - Follows-up in a timely manner to voicemail and email requests from management, peers and other internal and external customers - Manages major accounts; establishes long-term, ongoing relationships with multiple people in a customer’s organization. - Travels with distributor sales representatives as well as travels alone to visit end user customers. - Attends industry and distributor trade shows - Provides feedback to internal teams as well as with sales peers regarding competition, pricing, and marketing opportunities.
Requirements
- UC + PBX/IP-PBX experience (MSFT, Zoom and or Cisco equivalent).
- Extensive knowledge of fixed line telecommunication systems.
- Basic knowledge of LAN/WAN communication systems Hand-on capabilities.
- Strong SIP protocol experience.
- Knowledge of Microsoft Teams Enterprise Voice – An Advantage.
- Knowledge of Contact Center solutions (Genesys, ININ, Avaya or others) – An Advantage.
- Willingness to travel throughout GCC region when needed.
- Fluent in in English. Fluency in Arabic would be an advantage.