Job Detail

Restaurant Supervisor - EATHOS

Date Posted: Jan 19, 2025
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Job Detail

  • Location:
    Dubai , UAE
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    NA
  • Positions:
    1
  • Experience:
    1-3 years
  • Gender:
    No Preference
  • Degree:
    NA
  • Apply Before:
    Apr 19, 2025

Job Description

The Restaurant Supervisor at Tortilla Restaurant is responsible for overseeing the daily operations and ensuring exceptional customer service. This role involves managing the front-of-house and back-of-house teams, maintaining high operational standards, and delivering a memorable dining experience for guests.

Responsibilities:

  • Supervise and coordinate the activities of front-of-house and back-of-house staff to ensure smooth operations and excellent customer service.
  • Train and mentor staff on restaurant policies, procedures, and customer service standards, ensuring consistent adherence.
  • Monitoring and evaluating customer ratings and feedback to gauge satisfaction levels and identify areas for improvement.
  • Encouraging and motivating the team to provide excellent customer service and exceed customer expectations.
  • Regularly inspecting and replenishing the food display area with fresh and visually appealing food items.
  • Collaborate with the kitchen team to ensure timely and accurate food preparation and presentation.
  • Assist in scheduling staff, ensuring appropriate coverage during peak hours and special events while optimizing labor costs.
  • Monitor inventory levels and assist in managing supply orders to maintain sufficient stock levels while minimizing waste.
  • Conduct regular meetings with staff to communicate updates, provide feedback, and foster a positive and motivated work environment.
  • Stay informed about industry trends, new menu items, promotional offers, and sales techniques to drive revenue growth.



Requirements

  • Proven experience as a Restaurant Supervisor or in a similar supervisory role in the restaurant industry.
  • Excellent leadership and organizational skills to manage a team and oversee restaurant operations.
  • Strong interpersonal and communication skills to interact with staff, guests, and vendors.
  • Exceptional customer service skills with a passion for creating a welcoming and memorable dining experience.
  • In-depth knowledge of restaurant operations, including front-of-house and back-of-house procedures.
  • Ability to remain calm under pressure and handle challenging situations with professionalism and diplomacy.
  • Knowledge of health, safety, and sanitation regulations in a restaurant environment.
  • Proficient computer skills for point-of-sale systems, inventory management, and scheduling software.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Knowledge of Tortilla Restaurant's menu, brand, and service standards is an advantage.
  • Ability to lift and carry moderate weights and stand for extended periods.


Benefits

NA

Skills Required

Company Overview

Longowal, UAE

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