Quant, a leader in digital transformation in Saudi Arabia, is seeking an IT Specialist to support our groundbreaking Data Science and AI SaaS products and solutions. Our focus spans various industries, with particular emphasis on the real estate and retail sectors through our Suhail and
Fruits360 offerings. As an IT Specialist, you will play a crucial role in maintaining our IT systems, working closely with other team members to troubleshoot and optimize our IT infrastructure.
Job Responsibilities:
Support in maintaining IT infrastructure, including computer systems, networks, and data security systems.
Ensure compliance of cybersecurity practices and tools across the companys network.
Support end-users and ensure smooth operation of IT systems in a timely manner.
Establish and maintain relationships with vendors; recommend solutions.
Manage and resolve IT support tickets submitted by company staff, provide IT equipment, and onboard staff on proper usage of the companys digital tools, software, and systems.
Prepare reports by collecting, analyzing, and summarizing IT-related information.
Support ERP and company website initiatives, liaise between the company and partners, and manage the companys websites in alignment with other departments.
Assist other units in the shared services department through IT domain expertise.
Stay updated with the latest technologies through workshops, online courses, etc. to provide optimal IT solutions.
Requirements
Preferred Certifications :
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Preferred Personal Qualities:
Excellent communication and collaboration skills.
Persistence and problem-solving capabilities.
Agility and quick responsiveness to IT issues.
Capability to manage workload efficiently, and prioritize tasks.
Proficiency in English and Arabic, including speaking, writing, and reading.
Preferred Skillset
Proficient understanding of IT and technical terminology.
Expertise in troubleshooting hardware and software issues.
Expertise in managing and administering data centers and cloud resources.
Experience managing an IT service desk, resolving support tickets, and providing IT equipment and software training to staff.
Proficient cybersecurity practices and tools.
Proficient in Zoho One, Microsoft Office, Google Workspace, and Slack.