Job Detail
Guest Relation Officer - Combuzz HR Solutions
Job Detail
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Location:Abu Dhabi , UAE
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Company:
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Type:Full Time/Permanent
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Shift:First Shift (Day)
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Career Level:NA
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Positions:1
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Experience:
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Gender:No Preference
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Degree:NA
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Apply Before:Aug 06, 2025
Job Description
Warmly welcome guests upon arrival and ensure they are comfortable throughout their visit Manage guest inquiries, special requests, and complaints promptly and professionally Maintain up-to-date knowledge of restaurant offerings, events, and menu details Build and maintain strong relationships with guests to encourage repeat visits Coordinate with the hostess, service, and kitchen teams to ensure smooth service flow Monitor guest feedback and work with management to improve service quality Keep accurate records of guest preferences and feedback for future reference Assist in managing VIP guests and handling high-profile clientele with discretion Previous experience in guest relations or front-of-house roles in a luxury hospitality setting Exceptional interpersonal and communication skills Well-presented, confident, and professional demeanor Ability to multitask and remain calm under pressure Fluent in English; additional language(s) a plus Knowledge of reservation or CRM systems preferred Strong attention to detail and a proactive attitudeKey Responsibilities:
Requirements
Requirements:
Benefits
NA
Skills Required
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