Job Detail

Job Description

Front Desk Officer Saudi's Only - Location Jeddah

Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is looking for specialized receptionists and customer service representatives to join our team. With 11 branches in Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits to our employees.

Fast Fit EMS Fitness started in 2019 and has quickly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has driven us to expand to 11 clubs in major cities across Saudi Arabia. We take pride in offering top-notch EMS training and fostering career growth opportunities for our employees.

• Customer Reception: Welcoming visitors and clients with a warm smile and guiding them to the necessary areas within the facility.
  
• Information Provision: Providing essential information about the products or services offered and answering any inquiries they may have.
  
• Telephone Call Management: Directing incoming calls to the appropriate departments within the facility and answering basic queries over the phone.
  
• Complaint Handling: Addressing complaints professionally, aiming to resolve them as quickly as possible or directing them to the relevant person.
  
• Schedule Organization: Organizing the schedule for pre-arranged appointments and ensuring there are no overlaps.
  
• Problem Solving: Striving to resolve any issues clients may face, whether related to the services or products offered.
  
• Additional Assistance: Providing extra help to clients, such as directing them to different areas within the facility or advising on product choices.
  
• Maintaining a Positive Work Environment: Contributing to a positive work environment through courteous and professional interactions with clients and colleagues.
  

At Fast Fit EMS Fitness, we believe in investing in the growth of our employees. We offer comprehensive in-house training to equip you with the necessary skills and knowledge for success.

If you are excited to join the beauty and fitness industry and eager to make a positive impact on people's lives, we want to hear from you!

Join our team at Fast Fit EMS Fitness and embark on a fantastic career journey with us.