Job Detail

Job Description

Job Relations:

·        Internal: All department

·        External: Distributors, Logistic providers, Channel Partners, Customers.

1.        Sales Support:

·        Collaborate with the sales team to identify and pursue new business opportunities and potential markets.

·        Provide support in preparing sales presentations, proposals, and contracts for potential clients.

 2.        Customer Relationship Management:

·        Build and maintain strong relationships with existing and potential clients in the global market - GCC.

·        Address customer inquiries, concerns, and requests promptly to ensure high levels of customer satisfaction.

·        Work closely with customers to understand their needs and provide appropriate solutions.

 3.        Order Processing and Logistics:

·        Coordinate with various internal departments to ensure the timely processing and fulfilment of export orders.

·        Monitor the progress of orders and shipments to ensure they comply with international regulations and customer expectations.

·        Collaborate with logistics teams to optimize shipping processes and reduce lead times.

 4.        Market Research and Analysis:

·        Conduct market research to identify trends, competitor activities, and opportunities in international markets.

·        Analyse sales data to assess the performance of products in different regions and make recommendations for improvement.

·        Stay informed about changes in trade regulations and customs requirements to ensure compliance.

 5.        Documentation and Compliance:

·        Assist in preparing and maintaining accurate export documentation, including invoices, shipping documents, and customs declarations.

·        Ensure compliance with international trade laws and regulations, including export controls and sanctions.

 6.        Reporting:

·        Generate and analyse sales reports to evaluate the effectiveness of export sales strategies.

·        Provide regular updates to the Export Sales Manager on sales performance, market trends, and potential risks or opportunities.

 7.        Team Collaboration:

·        Collaborate with cross-functional teams, including marketing, finance, and production, to ensure a cohesive and efficient export sales operation.

·        Support the training and development of sales staff involved in international markets-GCC.