Job Detail

Application Support Analyst - Black Pearl Consult

Date Posted: May 06, 2025

Note: This job is sourced from Zoho Recruit jobs api provider. Jobs-nation takes no responsibility we are just a search data provider.

Job Detail

Location:

Doha , Qatar
Company:

Black Pearl Consult
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

NA
Positions:

1
Experience:
Gender:

No Preference
Degree:

NA
Apply Before:

Aug 06, 2025

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Job Description

A leading company that specializes in providing technology solutions and services, particularly focusing on data management and software systems, is looking for a highly qualified Application Support Analyst.

We are seeking a highly skilled and customer-focused Application Support Analyst to join our IT team. The successful candidate will provide technical support for enterprise applications, ensuring their performance, availability, and functionality meet business needs. You will troubleshoot and resolve application-related issues, manage system updates, and provide end-user support, contributing to smooth business operations.

Job Responsibilities:

• Conduct weekly/monthly assessments to track application usage, optimization.
• Troubleshoot and resolve issues for Microsoft and Oracle-based applications.
• Extract and generate reports from existing applications/databases.
• Enable access controls, data extracts, integration maintenance, and process controls.
• Implement business requests and operational improvements.
• Work on DEV/TEST/PROD applications across various platforms (ERP, APIs, Cloud, web, mobility).
• Conduct yearly training, awareness sessions, and update documentation.
• Work with business teams to update operational requirements.
• Ability to Perform ad-hoc task and analysis for the support team as needed Contribute to writing SQL, PLSQL, JAVA .NET code and tools
to assist Level 1 support to diagnose and resolve incidents Should be able to meet SLAs.

Requirements

Must have a bachelor's degree in IT or related major.
Minimum of 10-12 years of progressive experience within application support/lT operations organizations.
Application-level support (L1 & L2), development of new interfaces, extracting reports data an on ad-hoc basis from relevant application and databases.
Certifications: Oracle and Microsoft certifications in relevant fields IT IL foundation certification (preferred) Azure fundamentals / Cloud certification is an advantage.
Willing to relocate to Qatar.

Benefits

Skills Required

Job is expired

Company Overview

Black Pearl Consult

Longowal, UAE

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