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Travel Consultant – Airline Specialist - Marcopolo Holidays
Date Posted: Jan 19, 2025
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Job Detail
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Location:Sharjah , UAE
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Company:
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Type:Full Time/Permanent
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Shift:First Shift (Day)
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Career Level:NA
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Positions:1
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Experience:1-3 years
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Gender:No Preference
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Degree:NA
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Apply Before:Apr 19, 2025
Job Description
Key Responsibilities
- Deliver Exceptional Customer Service (and Achieve Sales Targets):
Build strong rapport with clients and guide them through every step of their travel journey while meeting defined sales objectives.
- Provide Accurate Travel Counselling:
Offer reliable, efficient, and prompt advice on flight options, routings, fares, itineraries, and travel requirements.
- Expert Ticketing:
Confidently work in a GDS (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans.
- Stay Current on Travel Requirements:
Keep abreast of global travel restrictions and requirements to ensure compliance and smooth client experiences.
- Foster Long-Term Relationships:
Engage with clients in a professional, courteous manner, tailoring solutions to meet their preferences and budget.
Requirements
- Education:
Bachelor’s degree in Travel/Tourism, Marketing, Sales, Business, or related field.
- GDS Proficiency:
Familiarity with at least one GDS system (Sabre preferred).
- Communication Skills:
Excellent written and verbal communication abilities; superior interpersonal and social skills.
- Detail-Oriented & Organized:
Capable of handling multiple bookings simultaneously without compromising accuracy.
- Experience:
Prior work in a travel agency (minimum of 2 years preferred), especially in sales and operations for international airline ticketing.
- Knowledge:
A solid understanding of passport, visa, and health requirements for international travel.
- Added Advantages:
- Multilingual abilities.
- Familiarity with CRM software, Office 365, and online booking platforms.
- Personal travel experiences that enhance your ability to counsel clients.
Benefits
Learning & Development Opportunities
- On-the-Job Training:
Strengthen your soft skills and gain expertise through group learning sessions & one-on-one coaching.
- Airline Seminars:
Participate in airline trainings & seminars to stay up to date on industry trends and new technologies.
Compensation & Benefits
- Salary: Commensurate with experience and performance in outbound leisure travel consulting.
- Visa Sponsorship: UAE Residence Visa (if applicable) for candidates needing sponsorship.
- Career Growth: Opportunities to take on greater responsibility as you develop your skills and expertise.
Benefits
NA
Skills Required
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