Black & Grey HR is recruiting for an International Luxury Retail brand. Our client is looking to hire a results driven retail Store Manager to be responsible for the overall store management and enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customer satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers
Requirements
- 5+ years of proven successful experience as a retail Store Manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- BS degree in Business Administration or relevant field
- Fluent in Russian and\or Arabic
- Candidates with prior hospitality industry are also eligible