Job Detail

Service Advisor - Allsopp & Allsopp Recruitment

Date Posted: Mar 06, 2024
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Note: This job is sourced from Zoho Recruit jobs api provider. Jobs-nation takes no responsibility we are just a search data provider.

Job Detail

  • Location:
    Dubai , UAE
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    NA
  • Positions:
    1
  • Experience:
  • Gender:
    No Preference
  • Degree:
    NA
  • Apply Before:
    Jun 06, 2024

Job Description

As a Service Advisor, you will interact directly with customers to understand their needs and provide the Service Technician Team with the necessary information to offer exceptional service.

Main Responsibilities to include:
  • Respond to customer inquiries, technical questions, and service maintenance contracts in-person or over the phone
  • Use vehicle evaluation papers to inform customers about the repair teams findings and any additional service needs
  • Update customer records in the system with the most recent mileage, servicing, and repairs
  • Provide service options and additional offerings
  • Prepare repair estimates and keep customers informed of charges
  • Provide regular updates to customers on repair progress
  • Create precise and detailed repair orders that identify customer concerns, know issues, and probable causes, as well as the services and repairs required
  • Prepare a proforma invoice for services fees
  • Other ad-hoc tasks as needed by the business


Requirements

  • Proven work experience as a Service Advisor or similar role
  • Proficient in using related software
  • Excellent customer service, interpersonal, and communication skills
  • Strong organizational, decision-making, and problem-solving abilities

Benefits

 Competitive salary + commission + standard benefits

Benefits

NA

Skills Required

Job is expired

Company Overview

Longowal, UAE

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