COMMUNICATIONS & WORKING RELATIONSHIPS Internal External 6. QUALIFICATIONS, EXPERIENCE, SKILLS & COMPETENCIES, CERTIFICATIONS Minimum Qualifications: · Degree in Engineering or computer science graduate Minimum Experience: · 10 years’ software architecture and/or development and/or engineering experience. · Experience in designing and developing software components and preferably having a very strong Service Oriented Architecture and integration background. · Must have minimum 2 years as salesforce architect . Preferable to have previous salesforce development experience and design experience on other mainstream CRM and service management applications. · Experience within real estate or similar sectors desirable although not mandatory · Architect Certifications in Salesforces modules will be advantageous Job-Specific Skills: · Technical system design knowledge on Sales cloud, service cloud and other modules such as marketing, commerce and analytics and Einstein AI · Knowledge of integration options eg via mulesoft or alternative · Experience in Salesforce (SFDC) sales and CRM with end to end implementation experience. · Salesforce.com integration experience, including between different business systems as well as working with integration tools. · Proficiency in programming using Salesforce SFDC, Force.com, Java, JavaScript, and XML and their use in the development of CRM solutions. · Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch. · Strong practical knowledge of VisualForce comonents, Chatter API, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls. · Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a Sales and CRM solution. · Additional Salesforce.com experience includes Workflow Alerts and Actions, and Approval Workflow. · Experience with the Lightning Framework on force.com & JavaScript frameworks, design patterns. · Programming experience with the following languages, J2EE, HTML XML, SQL, Oracle. · Knowledge of: o (Architecture, Development and DevOps) including Cloud-native applications and services on private or public cloud technologies o Agile methodology & experience in designing workflow rules to carry out business processes Behavioral Competencies: · Strong communication and persuasive skills · Strategic Thinking · Drive for Excellence · Customer Orientation · Teamwork & Collaboration · Credibility Building · Adaptability · Strategic Thinking · Drive for Excellence
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