• Receiving customers, providing guidance and introducing the available products. • Working to achieve the required sales percentage. • Constantly reviewing the products and their specifications and ensuring the development of culture in the field of oud and perfumes in general and the store’s products in particular. • Providing accurate information such as product specifications, prices, classifications and components. • Responding to customers regarding products and services. • Communicating with the customer through available means, responding to inquiries, and coordinating the shipment of orders. • Packaging products if necessary. • Supervising the consistency of storage operations and quantities displayed on the shelves, and assisting in settling the periodic inventory of products. • Supervising the procedures for returning and replacing products and recording data and notes related to that. • Coordinating with the retail sales team to provide excellent customer service, especially during peak times. • Submitting periodic reports to management explaining customers’ observations, suggestions, requests, and submitted complaints. • Use the sales and accounting systems used in the store and prepare a daily personal sales summary. Skills required for the job of perfume seller: • Good understanding of the retail process. • Familiarity with the principles of consumer behavior. • Knowledge of storage and inventory procedures for products as required. • Proficiency in writing, reading, and speaking in Arabic and English (very good) • The ability to perform basic calculations and work on accounting systems. • The ability to persuade. • Speak tactfully and confidently and use persuasion without exaggeration. • Proficiency in communication skills and the ability to build trust and satisfaction relationships with customers. • Dealing well with the customer and gaining his loyalty to the store. • Ability to work on different schedules. • The ability to control emotions and stress and not have this affect the way you receive or talk to customers. • Practical experience as a retail store salesperson or working in sales or marketing will be an added advantage, especially in the field of perfumes and incense.Requirements
Requirements:
• Obtaining a high school diploma (diploma or bachelor’s degree in marketing or a related field would be an added advantage).Benefits
NA