Job Detail

Sales Coordinator - Plum Jobs

Date Posted: Jul 22, 2022

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Job Detail

Location:

Dubai , UAE
Company:

Plum Jobs
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

NA
Positions:

1
Experience:
Gender:

No Preference
Degree:

NA
Apply Before:

Apr 22, 2023

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Job Description

Our client is a fast-growing retailer and as part of their growth we are recruiting a UAE experienced retail sales coordinator to join their Dubai office.

The role is responsible for assisting the business development team with RFPs, quotes, sales presentations, contracts, monthly reporting, customer correspondence and order processing.

Role Summary

Prepare sales quotes for new business and add-on transactions.
Serve as the first line of contact with the customer to action order changes, cancellations, expedites and resolve order discrepancies, chargebacks, and payment issues.
Initiate and process requests for credits, debits and returns.
Review customer accounts to assess overall customer status and
Monitor sales metrics and provide input on stock levels and pricing.
Respond to new business leads and call existing customer for repeat business.
Contact customers for promotions and opportunities to up sell and cross sell.
Maintain CRM data integrity.

Mandatory Skills & Experience

3+ years’ experience in FMCG distribution, wholesale, trading experience.
Strong experience in sales support, customer service and order processing with a sense of urgency, accuracy and strong customer focus.
Proficient use of Microsoft Excel and PowerPoint.
Ability to prioritize to meet business needs; flexible to support sales cycles and volume demands.

Candidate Profile

Currently living in the UAE – must be able to live and work in Dubai.
Fluency in English – must be able to read, write and speak fluent English.
Excellent communication, interpersonal and presentation skills as this is a client facing role.