Key Responsibilities:
Customer Interaction: Greet customers warmly and ascertain what each customer wants or needs. Provide recommendations based on customer preferences and product knowledge.
Product Knowledge: Maintain a thorough knowledge of products and services available in the showroom. Stay updated on product features, benefits, and promotions.
Sales Targets: Achieve or exceed monthly and annual sales targets set by the management. Upsell or cross-sell products when appropriate.
Demonstration: Conduct product demonstrations or presentations to showcase features and benefits. Ensure that customers understand product functionalities.
Order Processing: Process customer orders accurately and efficiently. Ensure timely delivery or pickup arrangements as required.
Inventory Management: Monitor inventory levels within the showroom. Inform the management team about stock requirements or discrepancies.
Customer Service: Address customer inquiries, complaints, and concerns promptly and professionally. Ensure customer satisfaction by providing exceptional service.
Maintain Showroom Appearance: Ensure the showroom is clean, organized, and visually appealing at all times. Restock shelves and displays as needed.
Promotions and Marketing: Assist in implementing sales promotions, events, or marketing initiatives within the showroom. Display promotional materials effectively.
Feedback: Collect customer feedback and insights to improve products, services, and the overall shopping experience.
Team Collaboration: Collaborate with other team members, including sales associates, managers, and support staff, to achieve showroom goals and objectives.
Qualifications and Skills:
NA