Black & Grey HR is recruiting for an International Luxury Retail brand. Our client is looking to hire a results driven Retail Operations Coach to be responsible for taking care of various retail operations, including customer service, profitability, staff efficiency, training and development.
- Greet customers and serve them efficiently and courteously arriving at the store.
- Ensure the delivery of highest standards of customer service at all points of the shopping experience.
- Assigns specific duties to the sales staff
- Manage and control store expenses and shortages.
- Responsible for preparing shift schedules, and control vacations
- Maintain record of inventory levels and order merchandise as required
- Ensure proper stock replenishment
- Motivate the team and provide necessary support for training and development, in order to optimize sales results
Requirements
- 3+ years of proven successful experience as a retail operations executive.
- Team Player
- Commercial Understanding
- Planning and organization skills
- Good communication skills
- Candidates with prior hospitality industry are also eligible