Black & Grey HR is recruiting for a high-end interior design and architecture company in the UAE. Our client is looking to hire a Relationship Manager for increasing sales and to serve as a liaison with the companys clients and customers.
- Build relationships with key employees among customers - Create plans to address clients’ business needs - Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
Requirements
- Proven experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
- Experience working with an interior design company/studio