Job Detail

Job Description

Job Title: Veterinary Receptionist

About the Hiring Company:

REAPHR is looking for a  Veterinary Receptionist for one of Our client is a well-established and compassionateClinic in Dubai, dedicated to offering high-quality medical services for pets. They are now looking for an enthusiastic and experienced Veterinary Receptionist to join their team as the first point of contact for their clients—both humans and animals alike.

Who We're Looking For:

We are seeking a presentable, empathetic, and proactive receptionist who is passionate about animal care and excellent in handling both people and pets. The ideal candidate must have 2-4 years of experience as a veterinary receptionist or veterinary nurse.

Attitude & Aptitude:

• Warm, professional, and well-groomed with a consistent smile and friendly demeanor
  

• Highly proactive and able to multitask in a fast-paced environment
  

• Capable of working under pressure while maintaining professionalism
  

• Empathetic and sensitive towards animals and their owners
  

• Solutions-driven with a positive and “can-do” attitude
  

• Organized, sharp, and capable of anticipating and resolving issues promptly
  

Key Responsibilities:

• Greeting and welcoming pet owners and their furry companions
  

• Registering new pets and owners accurately on clinic software
  

• Managing appointment bookings through calls, WhatsApp, chat, and social media
  

• Conducting appointment reminders and follow-ups
  

• Educating clients on clinic services, veterinary procedures, and pet care facilities
  

• Coordinating with vets and support staff for daily operations and emergency cases
  

• Handling cash, POS transactions, electronic and online payments
  

• Preparing invoices, bills, and official documentation under veterinary guidance
  

• Supporting the team during surgeries, treatment prep, or any urgent situations
  

• Taking on additional responsibilities as they arise in day-to-day operations
  

Requirements:

• 2–4 years of experience in a similar role at a veterinary clinic (Receptionist or Veterinary Nurse)
  

• Strong communication skills in English (Arabic is a plus)
  

• Excellent interpersonal and organizational skills
  

• Tech-savvy with experience using veterinary or medical software systems
  

Salary& Benefits:

• Salary: AED 3500 to AED5000 + AIR TICKET + MI + VISA+  OT + PAID allowance