Job Detail

Position Title : Quality Manager

Location: Dubai

Reports to (Position) : COO

Scope: Overall Quality and Integrated Management system

I. PRINCIPAL ACCOUNTABILITIES

·         Responsible for managing the Quality program of multiple manufacturing sites and managing the Global Quality function in the manufacturing of a variety of products for a Various Customers including OEMs.

·         To ensure that internal processes and metrics are aligned to create highest product quality and competitive advantage

·         To lead team in achieving reduction in Internal Rejection as per objective defined

·         To ensure that Customer concerns are effectively resolved with Timely communication to the customer

·         To ensure reduction in external rejection with planned improvements

·         To represent organization with customer for various customer related initiatives, new business activities with timely support

·         Actively participating and taking leadership in driving improvement projects Like Lean manufacturing, Six sigma, TPM

·         To ensure supplier performance improvement with Supplier quality related activities.

·         Set up Inspection Criteria for each products with help of Product Engineering team

·         Approval of Inspection report from Quality Inspector

·         Handle Warranty claim from customer and communicate with supplier.

·         Ensure to have Zero defective goods reach to customer

·         Liaise and strengthen warranty terms with supplier.

·         Warranty cost claims management completely needed to be handled.

·         8D and other reports regarding the quality concern analysis report with closure needs to be completely handled

II. KNOWLEDGE & SKILLS REQUIRED FOR THE POSITION

·         Knowledge:

·         Manufacturing and process control

·         IATF 16949 & ISO 9001 2015 Quality Management System, Environment management system and Health and Safety management system.

·         Quality tools and techniques,

·         Lean Manufacturing, Six Sigma

·         Skills.

·         Analytical ability

·         Leadership skills

·         Excellent Communication skills

·         Time management

·         Self-starter

IV. QUALIFICATIONS AND EXPERIENCE REQUIRED FOR THE POSITION

·         At least a Bachelors Degree, or Masters Degree, in relevant field with experience at the Senior Management level

·         6-7 years of Quality experience, which include experience in Quality Systems Management, QA Administration, IMS Audit. Inspection and Test experience, Experience in OEM quality

·         Preferably Senior Managers specializing in Quality Control/Assurance, Manufacturing/Production Operations or equivalent

·         Practical experience of proven record of implementation of Quality improvement program

·         Six Sigma or other accreditation will be an added advantage.

·         Knowledge of Mandarin/ Japanese would be an added advantage.

V.  OTHER REQUIREMENTS

·         Must be willing to travel globally & manage multi projects at a time.