Job Detail

Order Fulfillment Coordinator - GENESIS Executive Search

Date Posted: May 30, 2022

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Job Detail

Location:

Dubai , UAE
Company:

GENESIS Executive Search
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

NA
Positions:

1
Experience:
Gender:

No Preference
Degree:

NA
Apply Before:

Dec 01, 2022

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Job Description

A multinational trading company based in JLT are currently recruiting an Order Fulfillment Coordinator. This position reports to the Logistics Manager.

Job Overview

The Order Fulfillment Coordinator handles the order fulfillment process, which includes handling inquiries, order processing, shipment, and delivery of orders to the customer.

Systematic and logical, they are required to help customers in fulfilling orders and understand customer needs.

Job Responsibilities

Communicate requirements and activities to stakeholders.
Deliver logistics services that meet customer requirements.
Execute appropriate solutions to address customer queries based on sales / customer management knowledge.
Monitor cargo handling schedules to ensure timelines are complied with.
Monitor lapses in delivery of logistics services to customers.
Perform acceptance of cargo according to industry standards or sector requirements.
Perform basic risk assessment.
Perform cargo acceptance documentation processing in accordance with industry standards or sector requirements.
Perform operational policies, standards, and procedures.
Plan delivery of logistics services that meet customer requirements.
Resolve customer relationship management conflicts.
Understand market needs and opportunities in key local accounts within assigned verticals.