- Leading the development, implementation, and maintenance of the QMS in alignment with applicable standards and regulations.
- Collaborating with relevant departments to establish and document quality policies, procedures, and processes.
- Planning and conducting internal audits of the QMS to assess compliance, effectiveness, and opportunities for improvement.
- Identifying non-conformities, recommending corrective actions, and verifying their implementation to ensure ongoing compliance.
- Facilitating management review meetings to evaluate the performance of the QMS, review audit results, and address any issues or opportunities for improvement.
- Providing training and guidance to employees on QMS requirements, processes, and their roles in supporting quality objectives
- Monitoring customer feedback, complaints, and satisfaction levels related to product quality and service delivery.
- Leading or supporting continuous improvement projects aimed at enhancing QMS effectiveness, efficiency, and performance.
- Maintaining accurate and up-to-date documentation of the QMS, including policies, procedures, records, and audit reports.
- Assessing risks to quality and compliance within the organization and implementing measures to mitigate identified risks.
- Communicating QMS performance, audit findings, and improvement initiatives to senior management and relevant stakeholders.
Requirements
Requirements:
- Bachelor's degree in a relevant field
- Proven experience as an MR or in a similar ISO management role.
- In-depth knowledge of ISO standards and their application in quality management systems.
- Familiarity with ISO 9001:2015 or other relevant ISO standards.
- Strong understanding of quality management principles and methodologies.
- Excellent communication and interpersonal skills.
- Proficiency in conducting audits, identifying non-conformities, and implementing corrective actions
- Detail-oriented with a focus on accuracy and compliance.