Responsible to maintain effective communication on all group related matters to ensure smooth and efficient service delivery, whereby your role will include key responsibilities such as:
Co-ordinate and handle all group requirements and activities once the group contract has been established
Maintain close relationship with group leaders and co-ordinate and finalize group requirements with them
Set up booking in Opera and ensure that rate code / accounting instructions are properly set up and rooming list is entered correctly
Build and maintain group files for arriving groups and ensure correct information is received for group profiles
Create group summary files and distribute all group related information to all relevant departments
Ensure that credit and billing instructions are clearly mentioned and supported
Requirements
Should be graduate
Should have minimum 4years work experience in Hotel Industry