Job Detail

Guest Relation Manager - Allsopp & Allsopp Recruitment

Date Posted: Feb 22, 2022

Note: This job is sourced from Zoho Recruit jobs api provider. Jobs-nation takes no responsibility we are just a search data provider.

Job Detail

Location:

Dubai , UAE
Company:

Allsopp & Allsopp Recruitment
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

NA
Positions:

1
Experience:

5 + years experience in a stand-alone experience is a must
Gender:

No Preference
Degree:

NA
Apply Before:

Dec 01, 2022

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Job Description

Were looking to hire a friendly, highly motivated Guest Relations Manager for a client within the hospitality industry based in Dubai. As a Guest Relations Manager, you will be responsible for managing the restaurant operations to deliver excellent Guest and Member experience.

Main duties to include:

Provide upscale guest service for all guests - entrance to exit
Manage Restaurant operations to deliver excellent guest experience
Manage guest queries in a timely and efficient manner
Work within budgeted guidelines to maximize budgeted revenue
Monitor daily booking reservations, be wary of any changes, inquiries and special requests
Ensure the highest standards are maintained in daily revenue operations
Carry out daily staff briefings and enable a smooth transition and handover of information between team shifts
Work closely with the Head Chef in the F&B menu development
Ensure all front house and back of house areas are maintained day to day and operate at world-class level
Maintain property equipment infrastructure inventories
Ensure operational standards are met in regard to sanitization codes and storage and poss prevention
Review staffing levels to ensure that guest service operational needs and financial objectives are met
Be the face of the property for all guest interactions

Requirements

A passion for hospitality and delivering exceptional lifestyle experiences
5 + years experience in a stand-alone experience is a must
Ability to train associates in service quality, job skills, food handling, health safety and sanitation
Excellent attention to detail
Excellent interpersonal and communication skills
Must be effective at listening to, understanding and clarifying concerns raised by employees and guests

Qualifications: