Job Detail

Job Description

The Epic Ambulatory Analyst/Specialist is responsible for the implementation, optimization, and support of the Epic Ambulatory module. This role ensures the system meets the clinical and operational needs of outpatient care settings, improves provider efficiency, and enhances patient outcomes through streamlined workflows and integrated technology.

Key Responsibilities:

1. System Implementation & Configuration:
   
• Configure Epic Ambulatory to support outpatient workflows, including patient charting, documentation, and order entry.
  
• Build and maintain clinical templates, smart tools, order sets, and protocols tailored to clinic needs.
  
• Integrate Ambulatory with other Epic modules like Cadence (scheduling), Prelude (registration), and MyChart (patient portal).
  
2. Workflow Analysis & Optimization:
   
• Collaborate with clinicians, nurses, and administrative staff to understand and optimize outpatient workflows.
  
• Streamline processes for clinical documentation, medication management, and care coordination.
  
• Implement tools that reduce provider burden and enhance clinical efficiency, such as note templates and decision support tools.
  
3. Training & Support:
   
• Develop and deliver training materials for providers, nurses, and support staff.
  
• Provide hands-on support during go-live and post-implementation to address technical and workflow challenges.
  
• Conduct follow-ups to gather user feedback and refine system functionality.
  
4. Patient Engagement:
   
• Support features that enhance patient engagement, such as e-prescribing, secure messaging, and online appointment scheduling via MyChart.
  
• Ensure workflows enable patient-centered care and seamless communication between providers and patients.
  
5. Data Reporting & Analytics:
   
• Create and maintain reports to monitor clinical performance, patient outcomes, and workflow efficiency.
  
• Use analytics to identify trends, improve clinical practices, and support quality improvement initiatives.
  
• Provide data for compliance reporting and value-based care programs.
  
6. System Maintenance & Updates:
   
• Monitor system performance and troubleshoot issues to ensure reliability.
  
• Test and implement Epic system upgrades, enhancements, and new features.
  
• Document configurations, workflows, and system changes accurately.
  
7. Compliance & Security:
   
• Ensure workflows comply with HIPAA and other regulatory requirements.
  
• Work with IT and security teams to maintain data privacy and system integrity.
  
8. Interdisciplinary Collaboration:
   
• Serve as a liaison between clinical, administrative, and IT teams to ensure system alignment with organizational goals.
  
• Participate in interdisciplinary projects to improve patient care and clinic operations.