Job Detail

Emirati Medical Centre Receptionist - Reap HR Consultancy

Date Posted: Mar 06, 2024

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Job Detail

Location:

Abu Dhabi , UAE
Company:

Reap HR Consultancy
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

NA
Positions:

1
Experience:

0-1 year
Gender:

No Preference
Degree:

NA
Apply Before:

Jun 06, 2024

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Job Description

We are looking to hire Emirati Receptionist for a Medical Facility in Abu Dhabi

To qualify for the position, you must have

Fluency in Arabic and English Speaking Skills

Benefits

Salary and Package / Benefits will be discussed in the interview.

Requirements

Job Title: Medical Center Receptionist

Job Description:

Position Overview: As a Medical Center Receptionist, you will serve as the first point of contact for patients and visitors. You will play a crucial role in providing exceptional customer service, managing administrative tasks, and ensuring smooth operations within the medical center.

Key Responsibilities:

Greet patients and visitors warmly and professionally, ensuring a positive first impression of the medical center.
Manage patient check-in and check-out processes efficiently, including verifying demographic and insurance information.
Schedule appointments for patients, ensuring accurate documentation of appointments and maintaining the appointment calendar.
Answer phone calls and emails promptly and professionally, directing inquiries to the appropriate staff members or departments.
Maintain a tidy and organized reception area, ensuring that patient information and confidentiality are upheld at all times.
Assist patients with completing necessary forms and paperwork, including insurance claims and medical history updates.
Collaborate with medical staff to ensure smooth patient flow and address any urgent or critical patient needs promptly.
Process payments, co-payments, and insurance claims accurately, utilizing electronic medical records (EMR) systems and billing software.
Assist with administrative tasks such as filing, data entry, and inventory management as needed.
Stay informed about medical center services, policies, and procedures to provide accurate information to patients and visitors.
Handle patient inquiries and concerns with empathy and professionalism, escalating issues to appropriate personnel when necessary.