ROLE TITLE: Customer Service Executive Experience:Customer Service: 2 years (Required)Logistic Industry: 2 years (Required)Age – AnyNationality - IndianGender – MaleLogistic Graduation (Required)Ability to commute/relocate: Main duties & responsibilities • Responsible for obtaining rates from overseas offices for Import, Export and cross trade cargomovement.• Client service and Supporting Sales Team by preparing and sending Freight quotes to theCustomer within the stipulated time and updating the feedback to the respective sales.• Negotiating the rates with Shipping Line/Agent at the time of closing the deal.• Coordinating with the shipping line/Agent to generate bookings and to share the routing Order.• Updating the Agents and contact details of the vendors on timely basis.• Agent and vendor development based on the requirement.• Coordinating with the sales and operations to provide enhanced service to the customers.• Submitting Shipping instruction to shipping line/Airline and obtaining the draft and makingsure that all in order.• Coordinating internally with documentation, transportation, warehouse for the smoothmovement of the shipment.• Ensuring shipments are in order and cut offs are managed for all the shipments.• Monitoring and updating customers regarding the status of their shipments on timely basis.• Closing the job as soon on time by ensuring shipping costs are calculated accurately and passedon to the Accounts team for invoicing.NOTE: If you think your CV needs modification or is not up to the market standards, get your CVdone today!! Visit our website www.ultiwiseconsult.com and buy your desired CV package ata VERY LOW PRICE starting from AED 125
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