Job Detail
Customer Service Executive - Ultiwise Consult
Job Detail
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Location:Dubai , UAE
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Company:
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Type:Full Time/Permanent
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Shift:First Shift (Day)
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Career Level:NA
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Positions:1
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Experience:1-3 years
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Gender:No Preference
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Degree:NA
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Apply Before:Apr 22, 2023
Job Description
Position: Customer Service Executive
Experience: 2-3 Years
Salary: 3500-4000 AED
Location: Dubai
Education: Graduate Any Specialization
Gender & Nationality-Any
Job Description:
OVERVIEW: The ideal candidate will be the main contact point for any queries and any communication between existing/potential customers, whist giving special attention to our key customer base.
REQUIRED EXPERIENCE:
Excellent communication skills in English (Both written & spoken)
Prior experience in Customer Service
Prior experience in the Freight & Logistics field will be preferred
Possess a confident and articulate telephone manner
Good knowledge on Microsoft Office or Google Workspace
Knowledge on Advance Microsoft Excel is preferred
Strong team player with a positive attitude
RESPONSIBILITIES:
Build sustainable relationships of trust with through open and interactive communication with existing/potential customers
Handle complaints, provide appropriate solutions within acceptable time limits and follow up to ensure resolution
Effective monitoring of shipments
Maintain and provide various reports as required
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Benefits
NA
Skills Required
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