Job Detail

Customer Service Coordinator - Juma Al Majid Holding Group L.L.C.

Date Posted: May 06, 2025
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Job Detail

  • Location:
    dubai , UAE
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    NA
  • Positions:
    1
  • Experience:
    2–3 years of experience in the automotive service department Experience with ERP systems or Autoline (preferred)
  • Gender:
    No Preference
  • Degree:
    NA
  • Apply Before:
    Aug 06, 2025

Job Description

  • Schedules customers’ service appointments requests & share with service advisors for effective & efficient customer service.
  • Attends customers’ upon arrival to reception area & greet them with a smile as a part of customer care steps.
  • Inspect customers’ vehicles (scratches, dents or any remarks) in their attendance to fill the check list sheet, which in turn, shall be acknowledged & signed by the customer.
  • Performs some service advisors’ clerical works to utilize their time serving more customers the best way.
  • Attends Service Advisors’ training programs to improve skills & competencies.
  • Acts as a service advisor whenever shortfall takes place at reception.


Requirements

  • Proficiency in MS Office (Word, Excel, Outlook)
  • 2–3 years of experience in the automotive service department
  • Experience with ERP systems or Autoline (preferred)
  • Ability to analyze data and prepare daily operational control reports
  • Smart appearance
  • Excellent communication skills in English (additional Arabic language is preferred)


Benefits

  • Travel Ticket
  • Paid Leave
  • Medical Insurance
  • T&C Applied as per group policy


Benefits

NA

Skills Required

Job is expired

Company Overview

Longowal, UAE

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