Job Detail

Customer Service Agent - Airport - Careers International

Date Posted: Jun 06, 2022

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Display excellent customer service skills, team work and understanding to achieve customer satisfaction.
Strive as part of a dedicated team to avoid complaints and earn compliments.
Ensure excellent discipline and grooming standards are always displayed while on duty.
Always adhere to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner.
Generate a list of pending requests from MIS to analyse advance work load profile.
Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken.