· Strong knowledge of Dynamics Architecture and Data Model and proficient with Microsoft Tools · Capable of undertaking complex MS Dynamics CRM configuration as well as customizations· Ability to develop Microsoft CRM custom workflow assemblies, plug-ins and Java Script Development· Development capabilities to undertake Microsoft CRM form development and reports with Microsoft SQL Server Reporting Services· Development capabilities on Microsoft .Net Framework, including C#, VB.Net and integrating Microsoft CRM with Microsoft SharePoint· Development capabilities on Power Platform tools and functionalities · CRM 2015 and above CertificationRequirementsAt least 6 years of experience in core areas of CRM (Sales, Service and/or Marketing modules)At least 4 years of experience in performing in a Business Analyst capacity and mapping business processesExperience with Microsofts Sure-Step Implementation MethodologyExperience with integration with third party Marketing tools like Eloqua / Marketo / Social CRM would be advantageousAt least 4 full lifecycle implementations on MS Dynamics CRM (2013, 2015 would be advantageous)Proven ability at analyzing complex problemsStrong Process management knowledge Strong Leadership skillsStrong communication skills and ability to influence business users to accept best practices and process improvements.Ability to interact with suppliersStrong presentation skillsAbility to train users on IT solutions including writing training manuals and user guidesBenefitsFully Remote - work from home role with competitive alary package
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