- Oversee the end-to-end delivery process, from driver allocation to ensuring the timely and efficient execution of deliveries.
- Monitor and track performance metrics, identify areas for improvement, and implement corrective actions as needed.
- Implement and refine operational processes to enhance speed, accuracy, and customer satisfaction.
- Manage a team of drivers and coordinate their activities, ensuring timely deliveries and maintaining high standards of service.
- Develop and execute strategies to increase the company’s market share in the delivery sector.
- Establish and maintain strong relationships with clients and delivery businesses, acting as the main point of contact.
- Work with the sales team to create proposals, negotiate contracts, and secure long-term agreements with new clients.
- Foster a positive and collaborative team environment, ensuring clear communication and alignment of goals.
- Set performance targets for the team, monitor progress, and implement corrective actions to ensure objectives are met.
- Track and report on key financial metrics, ensuring targets for revenue, cost reduction, and profitability are consistently met.
- Ensure vendors and delivery businesses adhere to contractual obligations, timelines, and quality standards.Requirements
- 5+ years of experience in operations management or business unit leadership, preferably in the logistics or delivery sector.
- Proven track record of successfully expanding business operations and driving growth.
- Experience in managing a team, with a strong focus on operational efficiency, client satisfaction, and team performance.Benefits
What’s in It for You?
- Competitive Rewards: An attractive compensation package complemented by extensive benefits.
- Career-Defining Opportunity: Shape the future of a fast-growing, market-leading organization.
If you're an experienced leader with a passion for operational excellence and business growth, we would love to hear from you. Apply today to become part of an expanding team!
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