These agents usually work in the baggageclaim area of the airlines airport office and spend most of their time assisting passengers with delayed, lost, or damagedluggage.
Baggageagents are responsible for filling out forms related to lost, damaged, or unclaimedbaggage, and operating the computer system used for trackingbaggage.
Many airports use a bar-code scanning device to feedbaggageidentification information into the computer.
Thebaggageagents job is crucial to ensuring thatluggage reaches the correct destination on time, preferably in sync with its owner.
Requirements
• Airport Operations.Other : 3+ Years • 12 Years schooling or equivalent: • Proficiency in spoken and written English. • Should have had 2 years experience in a customer service role.