· Bachelor’s degree in Information Technology, Computer Science, or Computer engineering from a recognized university. · Knowledge in ISO20000 and certification in ITIL. · 8 years of experience from a recognized organization including minimum 6 years in supporting AI applications and Systems. · Hands-on experience with one or more artificial intelligence’s frameworks and tools such as TensorFlow, Theano, Keras, Scikit-learn, Spark, Flume, Dataiku, Informatica, DevOps, MLOps, etc. · Good understanding of the commercially available artificial intelligence platforms. · Good experience of one or more programming languages to work with artificial intelligence frameworks such as SAS programming, Python, Java, Scala, R, or C++, etc. · Excellent service management skills to develop and direct service desk function. · Ability to initiate and direct service improvement projects in support of strategic and operational goals. · Excellent communication skills; report writing and group facilitation; presentation and public speaking, excellent skills in high-end configured computer. · Knowledge on latest developments of service management practices. · Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes. · Computer-literate performer with extensive software proficiency covering wide variety of applications. · Exceptional listener and communicator who effectively conveys information verbally and in writing. · Resourceful team player who excels at building trusting relationships with customers and colleagues. · Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. · Innovative problem-solver who can generate workable solutions and resolve complaints.Requirements
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